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Lesson 19 · Get Customers · Never miss a lead

The win-back machine: a sleeping goldmine, woken with one message

Sleeping customers woken with a real reason

What you walk away with

Every business a few years old is sitting on a pile of customers who've gone quiet for six months or more — the renovation that's due for maintenance, the patient overdue for a check-up, the wholesale account that quietly stopped ordering. Everyone knows an old customer costs far less than a new one; nobody actually knocks on their door every week. After the install: the AI sorts your old-customer list by real reasons , and every Friday a small batch of warm wake-up messages is drafted and waiting — none of that "long time no see, we've got a special on" junk.

How the lesson goes

  1. Step 1 Dig up the list: mine the gold first
  2. Step 2 Give every person a "wake-up reason"
  3. Step 3 Install the "wake-up rules" into the Brain
  4. Step 4 Ignition: knock the first three for real
  5. Step 5 Set the Friday ritual
  6. Sign-off checklist
  7. If it won't install
  8. Put your staff on it
  9. Power moves (come back after the install)

Real status

Currently the long-form prompt version; being remade lesson by lesson to the recorded standard of Builds 39 / 40 / 16. Progress is logged in the member area under "Latest updates".
Platform: Claude Code desktop / Codex (ChatGPT desktop), on Mac and Windows.

Free 5-minute check: is this lesson for you?See pricingBoss AI Brief, daily

FAQ

Do I need to code?

No. Every step is click a button, paste a prompt, check the screen matches; when stuck, ask the AI coach on the lesson page first.

What do I install first?

Claude Code desktop or the ChatGPT desktop app (Codex) plus a paid account. Never installed one? Start with Build 39 — all four routes have real screenshots.

Is this lesson free?

No. The free parts are the daily Boss AI Brief and the 5-minute industry check; membership is US$349/quarter or US$999/year, one membership per company for the owner and the team, all 40 lessons and ongoing updates included.