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Lesson 17 · Get Seen · Content, video, digital twin

The Google review machine: let happy customers do the talking

Happy customers, reminded to say so

What you walk away with

Local rankings feed on the pace of fresh reviews — a shop adding 30 a month can outrank one sitting on 200 stale ones. But owners never remember to ask: your happiest customer pays, walks out, and leaves nothing behind . After the install: the day a job wraps up, a personalised review-request text — with the job's details in it and your Google review link attached — is sitting ready; you glance, you send. Services that do just this start at US$75/month on public pricing (provider's Aug 2026 pricing); the two big names (Birdeye / Podium) no longer list prices at all — it's request-a-quote and annual contracts, with third-party reports putting it around US$300–400 per location per month — check the provider's site for the price on the day. Install it yourself, and the tool cost is zero.

How the lesson goes

  1. Step 1 Get your direct review link
  2. Step 2 Install the "review-request rules": ask every customer, no picking and choosing
  3. Step 3 Install the "review-reply rules": thank the good, defuse the bad
  4. Step 4 Ignition: open with one real customer
  5. Step 5 Set the wrap-up ritual: the golden 24 hours
  6. Sign-off checklist
  7. If it won't install
  8. Put your staff on it
  9. Power moves (come back after the install)

Real status

Currently the long-form prompt version; being remade lesson by lesson to the recorded standard of Builds 39 / 40 / 16. Progress is logged in the member area under "Latest updates".
Platform: Claude Code desktop / Codex (ChatGPT desktop), on Mac and Windows.

Free 5-minute check: is this lesson for you?See pricingBoss AI Brief, daily

FAQ

Do I need to code?

No. Every step is click a button, paste a prompt, check the screen matches; when stuck, ask the AI coach on the lesson page first.

What do I install first?

Claude Code desktop or the ChatGPT desktop app (Codex) plus a paid account. Never installed one? Start with Build 39 — all four routes have real screenshots.

Is this lesson free?

No. The free parts are the daily Boss AI Brief and the 5-minute industry check; membership is US$349/quarter or US$999/year, one membership per company for the owner and the team, all 40 lessons and ongoing updates included.