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BUILD 15 · Customer service & follow-up
AI receptionist: try a browser call first
Reference library · Use when needed, not as the four-week syllabus. Existing access and billing are unchanged. A live-cohort seat requires confirmation for that cohort. Explore the four-week course →
Hear an English reception demo, then turn the conversation into a Chinese callback brief. No phone number purchase or real customer needed first.
Text-led practice · sample pack
Six text-led steps with safe materials, references and manual checks. Requirements and acceptance are lesson-specific; no lesson screenshots or automatic grader. Text phone rehearsal is not a voice test; video requires a real export and playback.
What you walk away with
Hear an English reception demo, then turn the conversation into a Chinese callback brief. No phone number purchase or real customer needed first.
How the lesson goes
- Prepare the fictional company and call
- Let it answer in your browser
- Make a brief from the actual conversation
- Test pricing and date boundaries
- Try another type of caller
- Decide whether to connect a real number
Real status
Six text-led steps with safe materials, references and manual checks. Requirements and acceptance are lesson-specific; no lesson screenshots or automatic grader. Text phone rehearsal is not a voice test; video requires a real export and playback.
Check this lesson’s tool and computer requirements. The setup lesson covers Claude Code / Codex on Mac and Windows.
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FAQ
Do I need to code?
Beginner and everyday-work lessons are designed for non-technical users. Website, software and automation lessons require practice and testing; copying instructions does not guarantee a working deployment.
What do I install first?
Check the tools and account requirements in this lesson. Start with Build 39 if you have not installed Claude Code or Codex. The Codex app is not the ChatGPT chat interface.
Is this lesson free?
This is a public preview of the existing member library. Full materials remain subject to existing membership access. The new four-week course is a separate teaching programme and is not accepting payment. Try a free task first, then read the course details.