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BUILD 09 · Connected tools & automation
An AI knowledge base for staff: they ask it, not you
Reference library · Use when needed, not as the four-week syllabus. Existing access and billing are unchanged. A live-cohort seat requires confirmation for that cohort. Explore the four-week course →
Retire from being the human manual
Written guide · action prompts
Currently the long-form prompt version; being remade lesson by lesson to the recorded standard of Builds 39 / 40 / 16. Progress is logged in the member area under "Latest updates".
What you walk away with
Once this is installed: every "boss, how do I do this?" has somewhere to go first. Quoting steps, after-sales scripts, refund rules — they ask the knowledge base, not you. You retire from your role as the company's human instruction manual.
How the lesson goes
- Step 1 Gather: turn word-of-mouth into documents
- Step 2 Sanitise: let the AI filter the sensitive zone
- Step 3 Build the library
- Step 4 Get staff onto it (two roads)
- Step 5 Ignition: have a real staff member ask these three
- Acceptance checklist
- If it won't install
- Advanced plays (come back once installed)
Real status
Currently the long-form prompt version; being remade lesson by lesson to the recorded standard of Builds 39 / 40 / 16. Progress is logged in the member area under "Latest updates".
Check this lesson’s tool and computer requirements. The setup lesson covers Claude Code / Codex on Mac and Windows.
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FAQ
Do I need to code?
Beginner and everyday-work lessons are designed for non-technical users. Website, software and automation lessons require practice and testing; copying instructions does not guarantee a working deployment.
What do I install first?
Check the tools and account requirements in this lesson. Start with Build 39 if you have not installed Claude Code or Codex. The Codex app is not the ChatGPT chat interface.
Is this lesson free?
This is a public preview of the existing member library. Full materials remain subject to existing membership access. The new four-week course is a separate teaching programme and is not accepting payment. Try a free task first, then read the course details.